Caring with Patient's Best Interests at Heart
“I am willing to help Milford Regional Medical Center as much as and in whatever way I can. I enjoy being an advocate for the Medical Center and all of its resources. I truly believe the coordinated, compassionate circle of care it provides helps people stay healthier.”
– John Ferrari
John Ferrari was introduced to Milford Regional Medical Center after his 93-year-old mother Peggy relocated to Hopkinton from Long Island, NY. Being new to the area, Peggy hadn’t yet chosen a primary care provider, but needed medical attention. “She was an inpatient or Emergency Department patient at Milford Regional five or six times,” says John. “I was impressed with the facility, and even more impressed with the people. It’s different here. There is a level of caring I haven’t experienced at major academic medical centers.
At Milford Regional, the focus isn’t only on treating a medical condition. It’s on treating the person.”
When John learned that Milford Regional was recruiting volunteers to serve on its Patient and Family Advisory Council, he signed on and served as the council’s co-chair until June of 2015. “I’ve never seen a committee work so well,” he says. “Everyone there has common goals and a common agenda. There is a definite desire on the part of administration, managers, and staff to seek input and make changes to improve the patient experience.” John also served on the council’s Behavioral Health Subcommittee, and was invited to represent the community during the most recent visit from The Joint Commission. He currently serves on the Milford Regional Healthcare Foundation Board of Trustees, is a member of the 1903 Society, and supports the annual Mélange Gala.
John and his mother are happy to be part of the Milford Regional family with primary care providers at Tri-County Medical Group. “The transition from primary care to specialty care is seamless. The providers know one another, and work together with your best interests at heart,” says John.
Milford Regional Roots Run Deep
“My mother was a nurse at Milford Regional when it was just a small cottage hospital. She would be so happy to see what a wonderful community resource it has become.”
– Joyce Gilmore
“We’ve witnessed Milford Regional’s continuous growth over the years to further its mission to provide high-quality care and essential services. It is a tremendous source of pride in the local community.”
– Dan Gilmore
Mendon residents Joyce and Dan Gilmore have a deep-rooted history with Milford Regional Medical Center. “I tell everyone I owe my life to Milford Regional,” says Joyce. “Not in the
Inspired by her mother, Joyce chose a career in nursing and was instrumental in founding Tri-River Family Health Center in Uxbridge in the 1970s. She says, “Our mission was to expand primary care services in the community. Tri-River then established relationships with Milford Regional Medical Center and University of Massachusetts Memorial Medical Center in Worcester. The services complimented each other, and the three organizations grew together.”
Joyce began serving on the Milford Regional Annual Golf Classic Planning Committee more
Community is the Common Mission
“The people at Milford Regional are very forward thinking. Hosting the WMRC Radiothon in conjunction with the Golf Classic reaches people on a different level. I especially love seeing younger generations saving up to help by contributing to the Oliva Fund for Cancer Care. It’s a great day all around.”
– Tom McAuliffe II
Tom McAuliffe II had a big act to follow when, fresh out of college, he stepped into his father’s role at WMRC-First Class Radio 1490 AM, one of the oldest locally owned and operated radio stations in the state. Tom McAuliffe Sr. purchased the station in the fall of 1990, committed to the philosophy that a strong local radio station makes a strong connection to the community. “Milford Regional Medical Center operates under the same philosophy — a strong local hospital makes strong connections to the community,” says Tom II.
Tom II served on the Milford Chamber of Commerce Board with Milford Regional Medical Center CEO Frank Saba around the same time he began managing the station. He says, “Frank made it easy to want to partner with the Medical Center and do wonderful things for the community together. Everybody wins.”
Tom II has been involved with the Milford Regional Annual Golf Classic for years, and, recognizing that the successful event had possibly reached its fund-raising capacity, created a way to extend it to the general public. “We started the WMRC Radiothon in 2007 and the results have been simply overwhelming,” he says. “It brings the community together and shines a light on the Oliva Fund for Cancer Care. It’s one of the happiest and proudest days of the year for me.” He also enjoys sharing the day with his family, and credits Tom Sr. for all that he does. He says, “Any success I’ve had is because of what my father has taught me. He is my hero, mentor, and best friend. For him, the glass isn’t just half-full, it’s always two-thirds full.”
Anesthesia Group Appreciates Being Appreciated
“Milford Regional is a special place that is different from any other I’ve experienced. Its people are friendly, appreciative, and share a common commitment to caring for their neighbors. This culture attracts colleagues with similar values, resulting in an environment that is truly high-tech and high-touch.”
– Paul E. Darcy, MD
The plaque just outside of the Draper Family Intensive Care Unit in the recently opened Milford Regional Medical Center Meehan Family Pavilion recognizes Milford Anesthesia Associates anesthesiologists and certified registered nurse anesthetists (CRNAs) as leading supporters of
Paul E. Darcy, MD, Chief of Anesthesiology at Milford Regional, Medical Director of Perioperative Services at Milford Regional, and President of Milford Anesthesia Associates, says, “Supporting the Excellence campaign symbolizes the appreciation we feel for the Medical Center and its mission.” When Dr. Darcy founded Milford Anesthesia Associates in 2002, Milford Regional recognized the value of establishing cohesive, first-rate anesthesia and operating room services to enhance patient safety and satisfaction.
Dr. Darcy, who also serves on the Milford Regional Medical Center Board of Trustees, says, “Coming to Milford Regional was the best career decision I ever made. Its culture of appreciation and caring begins at the top and spans all levels of the organization.” In 2005, with an incredible show of philanthropic support from its internal and external communities, the Medical Center opened eight new, state-of-the-art operating rooms (ORs). “The new ORs provided us with opportunities to further enhance the services we provide. Our support of the Excellence campaign helps give our colleagues in the Emergency Department and Intensive Care Unit similar opportunities. We were happy to rally for the cause and give something back to the community that has given so much to us,” says Dr. Darcy.